Cash Applications Supervisor

JOB SUMMARY

The Cash Applications Supervisor at Value-Based RCM, Inc. (VBRCM) is responsible for the accurate and timely posting of patient and insurance payments, allowances, contractual adjustments, and denials.

MAJOR AREAS OF FOCUS

  • Payment Posting

  • Denials

  • Refunds

RESPONSIBILITIES

  • Use, protect, and disclose patient protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

  • Exhibit professional behavior and communication skills representative of VBRCM's commitment to superior customer service

  • Prioritize the Cash Application team daily work and assess backlog situations, making adjustments as needed

  • Provide guidance to the Cash Applications department to successfully implement efficient posting processes

  • Maintain and improve department operations by monitoring cash posting, balancing and identifying and resolving problems

  • Manage communication and processes between departments and identify areas for improvement

  • Maintain thorough knowledge of third-party payment applications, requirements, and regulatory guidelines at the federal, state, and local levels

  • Meet all monthly and year end fiscal closing deadlines as they relate to the cash application process

  • Meet or exceed departmental productivity standards on a consistent basis

  • Perform other duties as assigned

KNOWLEDGE AND SKILLS

  • Excellent communication skills

  • Knowledge of HIPAA and PHI guidelines

  • Computer skills required to operate billing system and associated platforms

  • Proficient in Microsoft Office, especially Excel

  • Demonstrates a high degree of accuracy and analytical skills

  • Strong reconciliation and balancing skills

  • Ability and desire to work in a remote environment

EDUCATION AND EXPERIENCE

  • High school diploma or equivalent required

  • Minimum of 5 years healthcare payment posting experience required

  • Supervisory experience preferred

JOB LOCATION

Remote

PHYSICAL REQUIREMENTS

  • Prolonged periods sitting at a desk and working on a computer

  • Must be able to lift up to 15 pounds at times