RESPONSIBILITIES

• Use, protect, and disclose patient protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

• Exhibit professional behavior and communication skills representative of VBRCM's commitment to superior customer service

• Utilize system tools, dashboards, payer websites, payer portals, etc. in an effort to secure authorizations in a timely manner

• Collaborates with VBRCM leaders on potential cause and effect understandings

• Works as a team player

• Perform other duties as assigned

KNOWLEDGE AND SKILLS

• Ability to work independently and as part of a team

• Knowledge of reimbursement and regulatory standards

• Demonstrated experience in prior authorization process

• Basic computer skills

• Innovative, enthusiastic, creative, problem-solving skills

• Ability and desire to work in a remote environment

• Strong organizational skills and attention to detail

EDUCATION AND EXPERIENCE

• High school diploma or GED

• Previous medical billing experience required

• Proficient in Microsoft office (Excel, Word, and PowerPoint)